As the story goes in my husband’s family his brother was sent by his employer Uncle Sam to go help write or edit a bomb disassembly manual. Why? Because he knew nothing about the assembly or disassembly of bombs. He finds himself observing the process of disassembly while trying to follow the manual in its current incarnation. He finds the experts to have missed steps (e.g. disconnect the red wire only after ensuring...) Steps that matter when the expert isn't there to do the thing.
I often think of this when I send patients home with teaching for...whatever. My mind goes to the high risk things. Medication teaching. Wound care. How to know when something is okay versus when to call the clinic versus when to go straight to the ED, do not pass go, do not collect two hundred dollars. If my eyes aren't there, theirs needs to appreciate what is important.
No comments:
Post a Comment