Tuesday, March 3, 2026

The most critical defects often exist between systems rather than within them

 

 

Would you like to quickly find where some of your most critical system defects

Take a lesson from healthcare: transitions in care are well-documented high-risk times. This is not a one-off issue but a repeatable pattern.

Software systems exhibit the same pattern during transitions:

  • You might say, “System A did its job,” but “System B holds the truth.” It's essential to prove it.

Consider this real-world example:

Your doctor says they sent the prescription. The pharmacy claims they don’t have it. Ultimately, you still don’t have your medication. The gap lies in this hand-off: sent ≠ received ≠ applied.

To address this, lean into testing transitions:

  • Define what “done” means on both sides of the transition.
  • Trust, but verify: don’t stop at “sent.” Confirm it was received and actually applied.

Test both acceptable and unacceptable outcomes:

  • Acceptable: slowdowns, retries, short delays.
  • Not acceptable: missing, wrong, late, duplicates.
    • If you exceed a limit, log it as beyond tolerance - don’t mask issues behind a green check.

Why is this important? Testing these hand-offs provides evidence where it matters most and can make the rest of your test suite feel surprisingly simpler. Your customers will thank you for it.

The most critical defects often exist between systems rather than within them

    Would you like to quickly find where some of your most critical system defects ?  Take a lesson from healthcare : transitions in care ar...